Aqua Hotel Onabrava - Santa Susanna

Avinguda Del Mar, 6, Santa Susanna, Spain, 08398show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

The attractive 4-star Aqua Hotel Onabrava is set in Santa Susanna Beach district and offers comfortable guestrooms with a view over the sea. Since 2001, it has been hosting guests in the heart of Santa Susanna. This 4-star hotel offers 24-hour front desk, 24-hour security and room services for guests' convenience.

Overlooking the Mediterranean Sea, the property is located in a shopping area, which is near Masia Can Rates. The hotel is just 20 minutes’ walk from the center of Santa Susanna, which has a range of nightclubs and restaurants.

A sand beach, with bungalows, sunbeds and sun loungers, is a few meters from the venue.

Aqua Hotel Onabrava offers a quick access to Girona-Costa Brava airport, which is about 40 minutes' drive away.

Rooms

The rooms are equipped with satellite TV, heating and a safe. Aqua Hotel Onabrava offers an exceptional view to its guests. They feature bathrooms with a shower, a spa bathtub and a shaving mirror.

Eat & Drink

Guests can enjoy a complimentary hot buffet breakfast provided at the dining area. The 24-hour restaurant offers an extensive variety of vegetarian dishes. Local drinks and snacks are served in the coffee bar. For a meal, guests can choose between Hotel Riviera and The Drunken Duck.

A buffet breakfast is served at affordable prices. 

Services

A storage room, a garage and a kiosk together with a video projector, audiovisual equipment and a slide projector are offered.

Relax

Treatments include Turkish steam bath and massage. Sport enthusiasts can make use of fitness classes, a gym and an aerobics room.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible on site.

Year renovated:   2006.  Number of floors:   7.  Number of rooms:   350.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Cafe

Dining room

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Seasonal indoor pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Aqua fitness
  • Tennis
  • Badminton
  • Beach volleyball
  • Basketball
  • Petanque
  • Bocce
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Archery
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Seasonal indoor pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Hot spring bath

Room view

  • Sea view
  • Pool view

Room features

  • Individual air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchenette
  • Electric kettle
  • Dishwasher

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Dofijet BoatsDofijet Boats1700 ft
Parroquia Casa RectoralParroquia Casa Rectoral2000 ft
Consol Morago GarciaConsol Morago Garcia3000 ft
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Nou WokNou Wok2200 ftRestaurant - Buffet La Bovila Square, edifice 11
La BodegaLa Bodega2300 ftAvinguda del mar 2
Hotel RivieraHotel Riviera2400 ftAvenida del Mar, 21, 08398
The Drunken DuckThe Drunken Duck2700 ft
The Drunken DucklinThe Drunken Ducklin2500 ftTorrent Can Gelat
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Gnomo ParkGnomo Park6.6 miCarretera Blanes-lloret, rotonda Platja de Santa Cristina.
Lloret BeachLloret Beach8.1 miLloret Beach, Lloret de Mar
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Getting around
Airports
Girona-Costa Brava (GRO)19.0 mi
El Prat De Llobregat (BCN)40.4 mi
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Reviews
8.2
FabulousBased on  513  reviews

Rating by category:

10.0
Location
8.7
Rooms
9.3
Service
9.3
Dining
  • 7.8
    Fabulous

    The rooms were clean and neat. The entire hotel was very roomy, we never felt cramped. The food was excelent, they offerd local cruisine and plenty of family faforites, even my 13 year old picky eater ate well. Super family friendly!

    The basic room rate was great for the space but everything cost extra from the parking to towls for the pool, even the internet and indoor pool use. None of the fees were extravigant but they added up quick!

  • 9.2
    Superb

    We liked the presentation and comfort in the room, reasonably sized balcony and bathroom with good facilities. The cleanliness and cleaning staff were top notch. Good variety of food. Good value for money.

    Peoples on the receptions - they did not care about customers requests.

  • 7.4
    Very good

    Large pool with sufficient sunbeds for all. You could use the hotel supermarket for snacks/drinks at the pool side who were very reasonable - kids loved the pizza and doughnuts

    Asked for a pool view but got one of side alley - having said that it was peaceful I.E. no traffic noise

  • 8.2
    Fabulous

    Great views of the mountain and sea. Staff were accommodating, very friendly and helpful. The location is great with the variety of stores and restaurants close by. Glad to have a variety of hot breakfast food everyday.

    Bathroom could be cleaner.

  • 6.2
    Good

    I liked the pool which was very big. I liked the foyer area. Breakfast was good.

    Reception staff were not friendly. Had to pay extra for sunbeds, safe and refrigerator!!! No coffee making facilities. No wifi in rooms. Very basic furnishings for a 4 star hotel. Dining room too cramped. Very expensive.

  • 8.2
    Fabulous

    Good 4 star with traditional Spanish qualities. Friendly bar staff and good service. Buffet meals very good.

    A certain member of reception who tried to charge us twice for car parking despite having the receipt. She was very rude and let down the whole hotel's standards.

  • 6.6
    Good

    Hotel personnel were very attent and friendly. The room was cleaned very well. The bathroom was adequate

    Swimming pool small. Not enough parasols by the sunbeds (which we had to pay Euro 1 per day for). Actuall space to move the sunbeds was minimum - all in a row. Not a standard that is by **** hotels. Not possible to rent a fridge only minibar - that is not a fridge.. We only took breakfast. The bread was very bad and some of the warm food had been warming for ages ... Had only one evening dinner - terrible. I was expecting more luxe for a **** hotel - more *** category. Location aweful. will no be returning to Onabrava and definitely not to Santa susanna

  • 3.8
    Guest rating

    good outdoor swimming pool, close to train station and beach, good choice of breakfast, though tasteless due to large quantities being prepared, I guess.

    The poor service in the Mexican restaurant, which is part of the hotel. the waiters were very arrogant and rude. the culture of arrogance prevails very much in the staff of the hotel. When the rude and poor service of the restaurant was brought to the notice of the Chief Receptionist, Ms. B. Pascuale, she shrugged it off saying "No ever has complained before." The room floor was full of sand on our arrival, which remained under our suitcase kept on the floor as there was no other place to keep it! As a result we had to keep our slippers on while in our standard room. The remote control, for the outdated model TV, was held together with scotch tape, (Cellophane tape). We need to pay for internet connection, for the use of the indoor swimming pool, for the outdoor beach chairs and towels, for the use of the mini fridge in the room. This hotel definitely doesn't deserve 4 star rating! Breakfast timings are too short for the number of guests in the hotel, as a result you need to queue for breakfast and the tables are not cleared as a result your plates keep piling up. Rooms face one another as a result there is no privacy and you need to keep the curtains drawn all the time, spoils romantic times.

  • 5.4
    Guest rating

    The balcony and the game room.

    The staff in the reception was very impolite. We went to this specific hotel because of the spa facilities, but when we arrived it was told to us that all the facilities are closed for renovations. After we tried to explain that their facilities were the reason we choose their hotel we had a conflict with one of the receptionists. She was finding ways to prove that they put the information on their website, but we booked the hotel true www.Booked.net and there was no such information on the website. What was worse is that they arranged with a different hotel that we could use their swimming pool for 3 € a day (which should have been paid by Aqua Hotel Onabrava) + they requested from us to by the swim cap (additional 2 €). In addition the swimming pool of the other hotel was very small. The rooms were not anything special. Actually not 4 star standard. We all agreed that we have been in cheaper hotels with less stars and with a lot better rooms. I guess in overall the worst about the hotel is their customer focus. I assume because of a high customer change they lost the sense of politeness and empathy. I would not recommend this hotel to anyone.

  • 7.4
    Very good

    Me gusta en general, tanto en ubicación como servicio, instalaciones, habitaciones, ambientación....; Si no frecuento más es por una cuestión de precio dado que esto era una oferta que no suele repetir saludos - alfons

  • 7.0
    Very good

    De Ligging, de uitstraling

    Ja, wij hadden net als vorig jaar een premium kamer geboekt, dit zou incl. Met gebruik making van het welness centrum zijn. ( zie uw reserverings c/q bevestgings gegevens ) wat schijnt echter onze verbazing dat als wij gebruik wilden maken van het binnen zwembad ( dat ook tot het welness centrum behoorde ) wij daar € 5.00 per persoon voor moesten betalen, en dat slechts voor 20 minuten zwemmen ! . dan zou er gratis Wifi zijn, en inderdaad er werd keurig een toegangsnummer hier voor verstrekt, maar de ontvangst hiervan lied ver de wensen over ( slecht contact )

  • 5.0
    Guest rating

    El hotel era bonito, pero fuimos solo por el spa...y cuando llegamos allí nos dicen que estan en obras... seguramente es mentira, ya que no les interesa abrirlo en invierno por los costes y yo no ví ni a un obrero... pero.... tan dificil es ponerlo claramente en la descripción del hotel? nosotros fuimos allí buscando un spa, y nos sentimos engañados. Un timo

  • 10.0
    Exclusive

    Habitación, buffet, instalaciones y piscina. Zona muy tranquila

    En 2015 el wifi en las habitaciones tendría que ser gratuito en hoteles de esta categoría

  • 10.0
    Exclusive

    las comidas

    incluir las bebidas en las comidas mejorar el café en los desayunos

  • 10.0
    Exclusive

    Todo

    Todo me gusto

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Girona-Costa Brava (GRO)19.0 mi
El Prat De Llobregat (BCN)40.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room